Privacy policy

1. Who we are

Corporate Golf Day is a trading name of Corporategolfday.com Ltd, company number 17517464 whose registered office is at 128 City Road, London, EC1V 2NX.

For the purposes of UK data-protection law, Corporategolfday.com Ltd, is the data controller responsible for the personal information described in this policy.

Website: www.corporategolfday.com
Email: contact@corporategolfday.com

2. About this policy

This privacy policy explains how we collect, use, store and share personal information when you:

• Visit our website;
• Make an enquiry;
• Book or attend one of our events;
• Represent a customer, venue, supplier, sponsor or business partner;
• Subscribe to our marketing communications; or
• Otherwise communicate or do business with us.

We process personal information in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and, where applicable, the Privacy and Electronic Communications Regulations.

3. Information we collect

Depending on your relationship with us, we may collect:

• Your name, job title and company;
• Business and personal contact details, including your email address, telephone number and postal address;
• Enquiry, booking and event-participation information;
• Names and details of guests or attendees provided by a booking organiser;
• Payment, transaction and invoicing information;
• Golf-related information, such as handicap or playing preferences;
• Dietary, allergy, accessibility or other event requirements;
• Communications between you and our team;
• Marketing preferences and records of your interactions with our emails;
• Photographs or video footage taken at our events;
• Website information, including your IP address, browser, device, pages visited and cookie preferences; and
• Any other information you choose to provide.

We do not ordinarily store complete payment-card details. Card payments are processed by our payment-service providers, including Stripe. Payments are currently collected on Corporategolfday.com Ltd’s behalf by TGGG ltd via Stripe, so your card statement may show TGGG ltd.

Where a customer or event organiser provides information about other attendees, they must ensure they are authorised to provide it and that those attendees have been given access to this privacy policy.

4. How we obtain personal information

We may obtain information:

• Directly from you;
• From your employer or the person organising your attendance;
• Through our website, booking forms, emails and telephone calls;
• From golf clubs, venues, suppliers and event partners;
• From publicly available business sources, including company websites and professional networking platforms;
• From marketing and customer-management platforms; and
• Through cookies and similar website technologies.

5. How and why we use your information

We may use personal information for the following purposes:

Enquiries and bookings

We use your information to respond to enquiries, prepare proposals, process bookings, administer payments and deliver our services.

Our lawful basis is normally taking steps before entering into a contract or performing our contract with you. Where you are acting for a company, we may rely on our legitimate interests in managing that business relationship.

Event administration

We use attendee information to organise tee times, teams, scoring, venue access, catering, communications, prizes and other event arrangements.

Our lawful basis is the performance of a contract or our legitimate interests in organising and delivering a safe and successful event.

Dietary, allergy and accessibility information

Some dietary, medical or accessibility information may constitute special-category personal data. Where required, we will process this information with your explicit consent and only for the purpose of meeting your event requirements.

Please only provide information that is genuinely necessary. We will share it only with venues or suppliers that need it to fulfil your request.

Payments, accounts and legal obligations

We use transaction and invoicing information to collect payments, maintain accounting records, prevent fraud and comply with our tax and legal obligations.

Our lawful bases are performance of a contract, compliance with legal obligations and our legitimate interests in protecting our business.

Customer service and business administration

We use information to manage customer relationships, handle queries and complaints, maintain business records and improve our events and services.

Our lawful basis is performance of a contract and our legitimate interests in operating and improving our business.

Marketing

We may send information about upcoming events, offers and related services where you have consented or where we have a legitimate business reason to contact you and electronic-marketing law permits us to do so.

You can unsubscribe at any time by using the link in our emails or contacting us at contact@corporategolfday.com.

We will not sell your personal information to third parties. We will not provide your contact details to sponsors or commercial partners for their own marketing unless we have clearly told you and obtained any consent required by law.

Event photography and video

We may take photographs or video footage at events for event coverage, social media, our website and promotional materials.

We will provide appropriate notices at events. Where appropriate, we will seek consent for prominent individual photographs, interviews or testimonials. If you do not wish to be photographed, please notify our team.

Website operation and security

We use technical information to operate, protect and improve our website, investigate faults, understand website use and prevent misuse.

Our lawful basis is our legitimate interests in maintaining a secure and effective website. Where consent is legally required for cookies or tracking technologies, we will request it.

Legal claims and business protection

We may use and retain information where necessary to establish, exercise or defend legal claims, enforce agreements, obtain professional advice or protect our rights and those of others.

Our lawful basis is compliance with legal obligations and our legitimate interests in protecting our business.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Enable essential website functions;
• Remember your settings;
• Measure website performance and usage; and
• Support advertising or marketing activities.

We will not place non-essential analytics, advertising or tracking cookies unless you have made the relevant choice through our cookie-consent tool.

If you accept analytics cookies on our cookie banner, we use Google Analytics 4, provided by Google, to understand how visitors use our website, such as the pages visited, approximate location, device and browser, and how visitors arrived. Google Analytics 4 does not store IP addresses, and we have turned off Google Signals and ad personalisation. Our lawful basis is your consent, which you can withdraw at any time through the Cookie settings link at the bottom of every page. Google handles this data under its privacy policy.

If you accept advertising cookies on our cookie banner, we use the LinkedIn Insight Tag to measure the performance of our LinkedIn adverts and to build audiences for them. LinkedIn receives information such as the pages you visit on our website, your browser, your IP address and the time of your visit, and may set cookies on your device. Our lawful basis is your consent, which you can withdraw at any time through the Cookie settings link at the bottom of every page. LinkedIn handles this data under its privacy policy.

Details of the cookies and storage this website actually uses are in our Cookie Policy.

7. Who we share information with

Where necessary, we may share relevant information with:

• Golf clubs, hotels and event venues;
• Caterers, event suppliers and prize providers;
• Payment processors and banks, including Stripe and TGGG ltd, which currently collects card payments on our behalf through Stripe;
• Website, hosting, IT, CRM, email and accounting providers;
• Photographers and event-production providers;
• Insurers, accountants, lawyers and other professional advisers;
• Regulators, courts, law-enforcement bodies and public authorities where legally required;
• Potential purchasers or investors in connection with a legitimate business sale or restructuring; and
• Other suppliers that process information on our behalf.

We only provide the information reasonably required for the relevant purpose. Service providers acting on our behalf are required to protect the information and use it only in accordance with our instructions.

8. International transfers

Some of our technology or service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to protect it. These may include relying on UK adequacy regulations or using approved contractual safeguards and completing any necessary transfer-risk assessment.

You can contact us for further information about the safeguards used for a particular transfer.

9. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, tax, accounting and insurance requirements.

Generally:

• Enquiry information is retained for up to 24 months after the last meaningful contact;
• Customer, booking, contract and financial records are normally retained for six years after the end of the relevant financial year;
• Operational attendee information is normally retained for up to 12 months after the event;
• Dietary, allergy and accessibility information is deleted when it is no longer required following the event, unless a longer period is legally necessary;
• Marketing information is retained while it remains relevant or until you opt out;
• Limited details may be retained on a suppression list to ensure we respect an opt-out request;
• Website security records are retained only for as long as reasonably necessary; and
• Photographs and promotional materials may be retained while they remain relevant and appropriate, subject to individual rights.

We may retain information for longer where it is required in connection with a dispute, legal claim, regulatory enquiry or legal obligation.

10. Your rights

Depending on the circumstances, you may have the right to:

• Ask for access to your personal information;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your information;
• Ask us to restrict how we use your information;
• Object to certain processing;
• Receive certain information in a portable format;
• Withdraw consent where we rely on consent; and
• Complain to the Information Commissioner’s Office.

You have the right to object at any time to our use of your personal information for direct marketing. These rights are not absolute and may depend on our lawful basis and the circumstances. We may need to verify your identity before dealing with a request.

To exercise a right, contact contact@corporategolfday.com.

11. Automated decision-making

We do not currently make decisions that produce legal or similarly significant effects using solely automated processing.

12. Security

We use appropriate organisational and technical measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

13. Third-party websites

Our website may include links to websites operated by golf clubs, venues, suppliers or other third parties. Those organisations are responsible for their own privacy practices, and we recommend reviewing their privacy policies.

14. Complaints

Please contact us first if you have a concern about how we use your information, so that we have an opportunity to investigate and respond.

You also have the right to complain to the Information Commissioner’s Office:

Website: www.ico.org.uk/make-a-complaint
Telephone: 0303 123 1113

If you are located outside the UK, you may also have the right to contact your local data-protection authority.

15. Changes to this policy

We may update this privacy policy to reflect changes to our services, systems or legal obligations.

The latest version will be published on this page with an updated effective date. Where a change is significant, we may provide an additional notice.

16. Contact us

For questions, requests or complaints concerning this policy or your personal information, contact:

Corporategolfday.com Ltd
Trading as Corporate Golf Day
128 City Road, London, EC1V 2NX.

Email: contact@corporategolfday.com